The data security and privacy policy of this website describes the way in which Healthy Superfoods SAC, identified with RUC 20602777643 (hereinafter, "THE COMPANY"), may use the information that it may collect about the user through of the website or through its official social networks.

1. Data Protection.

THE COMPANY handles user information with the highest levels of protection possible in an automated data processing system. User information is incorporated into databases and files owned by THE COMPANY and are only accessed by IT administrators in order to ensure the operation of the contact and billing computer systems.

User information is stored on the servers of the institution's providers and is kept in the safest environment possible, with all kinds of physical and technological security measures and is treated with the utmost confidentiality.

2. Information security.

THE COMPANY has used all the systems and technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the user.

However, the user must be aware that Internet security measures are not impregnable.

3. Collection and Use of Personal Information.

When the user registers on the website or through its social networks, THE COMPANY may ask for certain personal information. THE COMPANY uses the data collected through the website to register the user in it and to send him the information or services that he requests from us. The institution will process the user's Personal Information as long as this is a requirement to provide a better service and always within the limits permitted by law. THE COMPANY assumes the commitment not to collect unnecessary information about the user.

4. Assignment of personal information to third parties.

THE COMPANY will not transfer the user's personal information to other companies or entities, unless this is necessary to execute a service or procedure that the client has expressly requested.

With the exception of the previous case, THE COMPANY does not sell, assign, or transmit in any way the personal information of its users to third parties.

5. Use of the user's email address.

The institution can send emails to the user once he provides his address and under the conditions expressly accepted by him.

In order to protect the user's privacy, the user has absolute control over the receipt of said emails.

6. Changes in the security and data protection policy.

The institution reserves the right to modify its security and data protection policy at its discretion, always in accordance with current legislation on data protection, with effect from the date of publication of said modification on the website of the institution. institution.

 

CONDITIONS AND DELIVERY TIMES FOR PURCHASES FOR END USERS

Products purchased through healthyperu.com will be subject to the dispatch and delivery conditions chosen by the customer and available in the coverage indicated by THE COMPANY. The information on the place of delivery is the sole responsibility of the holder of the purchase.

The person who receives the order must be the owner who made the purchase, presenting their original ID to the delivery staff. If you have registered the name of a third party as the person in charge to receive the order, the third party must present your original ID otherwise the order will not be delivered.

Both the owner of the purchase or the person designated by him, as well as the dispatch personnel will review the product, verifying the optimal state of the product (it does not present any damage, such as scratches or dents.

If the dispatch personnel does not comply with the aforementioned step, the owner of the purchase or person designated by him must reject the delivery.

The owner of the purchase authorizes the personnel who deliver the products to take photographs of their delivery to validate that it was carried out in accordance.

 

COSTS AND DELIVERY TIMES (ONLY FOR LOCAL SALES TO END USERS IN PERU):

All deliveries are scheduled and will take place as long as the recipient is at the previously identified delivery address.

If you request a rescheduling and the order has already left our distribution center and is en route, there will be an additional charge of which the purchase holder will be informed. The payment of this must be canceled before the route is assigned again, prior communication with THE COMPANY. 

Delivery times will be conditioned according to the completion time of order entry: Orders will be delivered in a maximum of 72 hours when the purchase is made before 1:00 pm, this period does not include Sundays or holidays. In the event of a force majeure situation, the owner of the purchase will be notified as soon as possible.